Saint Marc could not be reached for comment, so we don't know to what degree the incident has affected the restaurant's profits.
Diana Carrillo, her sister and two friends were excited to try the food at the Saint Marc Pub-Cafe in Huntington Beach, California, last week, but said they were stunned by the obnoxious service. The views of our former employee are not in line with that of Saint Marc, nor will we allow any current or future employee to treat any guests this way in our establishment. 'It just makes me think, when I go to the store, do people think less of me?'
Kent Berden, the senior director of operations at the restaurant told the Orange County Register the waiter claimed he was joking but Carrillo is not convinced. They offered a VIP experience at the restaurant and pledged to donate 10 percent of the weekend's proceeds to a nonprofit organization of the group's choice.
Carrillo chose the Orange County Immigrant Youth United as the recipient of the restaurant's donations. "My concern is he violated a company policy. I feel very proud of our team and how we tried to take a proactive approach, trying to create a positive out of this situation". "That individual did not treat a table of guests to the expectations that we set forth in that company policy, and that caused him to be terminated".
Bearden stressed that the employee's actions "are something that you can't control".
Diana Carrillo went for a night out at the Saint Marc Pub-Cafe a week ago, where she and her companions ordered drinks after sitting down.
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"I feel that's the direction we're headed in, given who's the president".
"If Diana had not spoken up, if she had not posted her interactions with the thoughtless waiter, we would never have known about it".
Carillo, whose parents are immigrants was understandably offended. The Carrillo sisters said they were born and raised in California.
Still, her mother said she anxious about the discrimination her daughters would face. The four women complained to a manager and left the restaurant, and Carrillo's sister, Diana, then posted about their treatment online. She still remembers her mother telling stories of people making fun of her for not speaking proper English.
She told the Register she is anxious incidents like these will continue because of the political climate surrounding immigration.