London's transport system is going gender neutral

TfL has scrapped'ladies and gentlemen from Tube announcements and has told workers to say'hello everyone in a bid to become more gender-neutral

TfL has scrapped'ladies and gentlemen from Tube announcements and has told workers to say'hello everyone in a bid to become more gender-neutral

Mark Evers, a TfL director said of the change: "We want everyone to feel welcome on our transport network".

As Lucy Pasha-Robinson reported for the Independent at the time of the incident, 19-year-old Aimee Challenor was told that she "didn't sound like a Miss" during a call to a TfL helpline.

In addition to staff changing their ways, all pre-recorded announcements will be changed and a written guide given to workers will be reviewed and changed to reflect new gender-neutral policies.

Score one for gender inclusivity: Transport for London (TfL) has announced that the London tube will no longer use "ladies and gentlemen" in its announcements to passengers.

Stonewall, the LGBT campaign group, welcomed the decision, which comes after months of campaigning and was supported by London mayor Sadiq Khan.

They made appeals to the Mayor of London Sadiq Khan and pointed out that while polite, the greetings are "really belonging to yesterday".

The existence of non-traditional gender identities is "increasingly recognised and respected within society", Bernard Reed, a trustee of the Gender Identity Research and Education Society, told the Standard. The spokesperson said that the move toward gender neutrality "will ensure that everyone - no matter who they identify as - feels accounted for". It's these little things which can make people's lives better.

London Mayor Sadiq Khan has pledged his support to TfL offering a more inclusive service
London Mayor Sadiq Khan has pledged his support to TfL offering a more inclusive service

"London is a city I love traveling through, it's diverse", Challenor noted. "But hearing these announcements- we are living in the 21st century not the 19th".

TfL has said it plans to update its guidance "as quickly as we can".

'I am keen that TfL addresses these concerns by speaking in a more neutral way when referring to gender, ' he said.

In December of a year ago, Khan had asked for a review of TfL procedures to ensure a "professional, respectful service that is inclusive and sensitive to the needs of all Londoners".

'I am aware however, that some customers may not relate to or feel comfortable with the way that certain station announcements are made.

The London Underground will remove all gendered language from train announcements.

Mayor Khan said well-meaning staff may slip up and use "ladies and gentlemen" but will issue gentle reminders to staff.

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